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Customer Appreciation Call Scam And How to Avoid

Source: admin Release Time: 11:24:46 2018-09-10

Creating customer loyalty has always been one of the most important marketing tools for companies. Whether is about customized business gifts or appreciation for service, little gestures always lead to customer retention. But how about customer appreciation calls? Let's say the phone rings and as soon as you answer you hear an automatic machine saying: “Because you are a valuable… (name of a company) customer, you have received an appreciation gift. Please press 1 now.” The scam has two variations:Scenario

1. If you press 1 hoping to get your free prize, you could be kept on hold for several minutes, while your phone bill records “Premium” charging per minute; or be asked to call a toll-free number (a situation in which the same thing can happen). Scenario

2. You will be invited to talk to a representative of the company. After he has congratulated you and told you more about the “gift” you have won, he will ask for your bank account details or your credit card number, explaining that there is a minor tax to pay on the gift. How to avoid: Winning things over the phone are never real, especially if they have the “valuable customer” approach.


Recent user feedback

+1 (205) 579-3340 Delete
  • Guest 18:06 2021-05-03
    Category: Safe Calls
    This person contacted me and said strange things. I hung up and they called right back. Blocked.
+1 (801) 790-4098 Delete
  • Alan Sunny 08:36 2021-04-27
    Category: Other Calls
    Verizon Member - Let Us Know About Your Cell-Service, Get $100 + A Present, http://calliver.com/v23m/6142861622
+1 (803) 459-5727 Delete
  • Newberry Mallory 08:19 2021-04-27
    Category: Unsafe Calls
    Something about a subscription renewal.
+1 (608) 782-9400 Delete
  • Nicholas Weidman 08:16 2021-04-27
    Category: Harassing Calls
+1 (720) 650-1169 Delete
  • Kyle Reger 07:14 2021-04-27
    Category: Harassing Calls
    Pest control company. Not sure if they call others but we us ...