Posing as the phone call from google was a phone scam
Source: postmm.com Release Time: 04:12:00 2020-02-01
For starters, Google will never, ever call you out of the blue. It is possible to schedule calls with Google regarding Google My Business and AdWords issues. However, business owners have to initiate these phone calls by going through Google’s online support system, providing their phone number and email address, and requesting the call. And the turnaround is usually very short, only a few minutes. If you get a real, legitimate phone call from Google, you’re going to be expecting it.
Secondly, the vague way in which the caller identified herself as “Google’s problem solver” is suspicious. Google’s support staff are very good about identifying what branded service they’re supporting. You should expect something more along the lines of, “Hello, this is Angela from Google AdWords. Did you request a support call?” They will quickly get to the point.
Here are a few google scams to watch out for.
There are many different flavors of Google phone scams out there, and there will likely be a new one tomorrow. But here are some of the more popular ones that have popped up in the last few years.
Callers claiming to be Google My Business reps who are offering paid business listings. These are clearly fake, as Google doesn’t charge for their My Business services.
Calls from individuals claiming to be from Google offering to help improve your business’s search rankings for a fee. Google doesn’t charge for SEO support. The reason for this is that Google doesn’t offer SEO support. Instead, they certify third party companies as Google Partner marketing agencies. You can easily confirm whether or not a company is a Google Partner by asking for a link to their Google Partner profile.
Robocalls. Google does not use robocalls. If you receive a robocall from someone claiming to work for Google, you can immediately assume it’s fake.
Calls in which the caller asks for payment information, or sensitive details such as your Google account password. They will never ask you for this information over the phone.
As I said, the above list isn’t all-inclusive. Odds are that there will be a new scam tomorrow. But as long as you’re cautious and do everything to protect yourself, you’ll be fine. Just remember: Google will not call you unless you initiate contact first.
